Introduction

At Sankalpsutra Tech LLP, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website and services, you consent to the practices described in this policy.

Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and any other details you provide when you contact us, apply for a job, or request our services.


• Usage Data: We collect information about how you use our website and APIs, including your IP address, browser type, pages visited, and the time and date of your visit.


• Cookies and Tracking: We use cookies and similar technologies to track your activity on our website and enhance your user experience.

How We Use Your Information

• To Provide and Improve Services: Deliver requested services such as APIs, dashboards, IT solutions, and enhance our offerings.


• To Communicate with You: Respond to inquiries, send updates, and share promotional materials if you’ve opted in.


• For Analytics: Analyze usage data to understand user interactions and improve service performance.


• For Audit & Security: We capture the IP address for every API call for compliance, security, and audit logging.

How We Share Your Information

• Service Providers: We may share your information with third-party providers who support our services, including:
  
  
  
  • VoIP Providers: To facilitate communications
  
  
  • Cloud Service Providers: For hosting, storage, and compute
  
  
  • Analytics Providers: e.g., Google Analytics
  
  
  • Meta WhatsApp API: For messaging and media handling
  
  
  
  These providers are contractually obligated to protect your data and use it only as instructed.
  


• Legal Requirements: We may disclose information if required by law or in response to legal processes.


• Business Transfers: In case of merger, acquisition, or asset sale, your information may be transferred.

Data Security

• Security Measures: We use technical and organizational safeguards to protect against unauthorized access, use, or disclosure.


• Data Retention: Data is retained only as long as needed to fulfill service purposes or legal obligations.

Your Rights

• Access & Correction: You may request access to or correction of your personal information by contacting us.


• Opt-Out: You may unsubscribe from promotional communications at any time.

Cookies & Tracking Technologies

• Cookies: Small text files stored on your device to enhance experience. You can disable via browser settings.


• Tracking Technologies: We may use pixels/web beacons to collect interaction data.

Third-Party Links & Services

Our website may contain links to external services (Meta APIs, cloud services, VoIP, analytics). We are not responsible for their practices and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date.

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